Customer Service

• Shipping & Delivery
• Privacy & Security
• Returns & Replacements
• Ordering
• Payment, Pricing & Promotions
• Viewing Orders
• Updating Account Information

Shipping & Delivery

All products in Making Music Software Online Store are available as electronic delivery.
We will send our products as electronic delivery, after payment has been done.
You will receive serial numbers and an email with download and registration instructions. This will all be done via the internet.

 

Privacy & Security

PayPal Privacy Policy

 

Returns & Replacements

Virtual products can not be returned or exchanged. Virtual products include prepaid minutes, downloadable applications & content and gift certificates.

 

Ordering

We provide a service to sell downloadable items such as:
Making Music Software, Music Software for PC, Music Software for MAC, Sound Design Software, Sound Effects Software, Sound Effects Libraries.
Our service delivers your products to your customers after payment. You will receive serial numbers and an email with download and registration instructions.
Our system operates using PayPal's online payment system.

 

Payment, Pricing & Promotions

MakingMusicSoftware.com offering payment via PayPal. The prices listed on the MakingMusicSoftware.com site are wholesale prices and are typically lower than the prices of our competitors and are the lowest pricing we can effectively offer.

 

Viewing Orders

Check order status
It’s easy to check the status of your order! Just visit online My Account and sign in with your email and password to get a summary of any orders placed online. You’ll see your order number, the date the order was placed, the status of the order, order total, the shipping method, and package tracking information for items that have shipped. If you placed your order via mail you can check your order status by contacting one of our customer services specialists at info@makingmusicsoftware.com.

Order status messages
Commonly used order statuses include:

Pending - We've received your order. If it showing a pending status you may still have the ability to change or cancel the order
Processing - Your items have already been prepared for electronic delivery and cannot be changed by our customer service department.
Cancel Items or Order
Please contact a customer service specialist at info@makingmusicsoftware.com to discuss your request*.

Updating Account Information

Just visit online My Account and sign in with your email and password to update account information.

Making Music Software